Making Sense of HIPAA

December 21, 2010 at 11:30 am by SEM

What is HIPAA?

HIPAA is an acronym for Health Insurance Portability Accountability Act which was enacted in 1996. It requires the Secretary of the U.S. Department of Health and Human Services to develop regulations protecting the privacy and security of certain health information.

The HIPAA law applies to anyone that has visited any health care facility, basically everyone. Before the law was enacted, the fates of our medical records were left in the hands of the health care professionals. Some disposed of them properly but some just threw them into the dumpster. As with our old credit card statements and other mail or personal information, once they are thrown in the dumpster they are community property and anyone can have access to them.

HIPAA Medicine doctor working with computer interface as medical

Your Health Information Is Protected By Federal Law

Most of the population believes that medical and health information is private and should be protected, and want to know who has access to this information. The Privacy Rule, a Federal law, gives you rights over your health information and sets rules and limits on who can look at and receive your health information. The Privacy Rule applies to all forms of individuals’ protected health information, whether electronic, written, or oral. The Security Rule, a Federal law that protects health information in electronic form, requires entities covered by HIPAA to ensure that electronic protected health information is secure.

How Our Information Is Treated and Disposed Of

The HIPAA Privacy Rule requires that covered entities apply appropriate administrative, technical, and physical safeguards to protect the privacy of protected health information (PHI), in any form. This means that covered entities must implement reasonable safeguards to limit incidental, and avoid prohibited, uses and disclosures of PHI, including in connection with the disposal of such information. In addition, the HIPAA Security Rule requires that covered entities implement policies and procedures to address the final disposition of electronic PHI and/or the hardware or electronic media on which it is stored, as well as to implement procedures for removal of electronic PHI from electronic media before the media are made available for re-use. Failing to implement reasonable safeguards to protect PHI in connection with disposal could result in impermissible disclosures of PHI.

Further, covered entities must ensure that their workforce members receive training on and follow the disposal policies and procedures of the covered entity, as necessary and appropriate for each workforce member. Therefore, any workforce member involved in disposing of PHI, or who supervises others who dispose of PHI, must receive training on disposal. This includes any volunteers.

Thus, covered entities are not permitted to simply abandon PHI or dispose of it in dumpsters or other containers that are accessible by the public or other unauthorized persons. However, the Privacy and Security Rules do not require a particular disposal method. Covered entities must review their own circumstances to determine what steps are reasonable to safeguard PHI through disposal, and develop and implement policies and procedures to carry out those steps. In determining what is reasonable, covered entities should assess potential risks to patient privacy, as well as consider such issues as the form, type, and amount of PHI to be disposed. For instance, the disposal of certain types of PHI such as name, social security number, driver’s license number, debit or credit card number, diagnosis, treatment information, or other sensitive information may warrant more care due to the risk that inappropriate access to this information may result in identity theft, employment or other discrimination, or harm to an individual’s reputation.

In general, examples of proper disposal methods may include, but are not limited to:

    • For PHI in paper records, shredding, burning, pulping, or pulverizing the records so that PHI is rendered essentially unreadable, indecipherable, and otherwise cannot be reconstructed.
    • Maintaining labeled prescription bottles and other PHI in opaque bags in a secure area and using a disposal vendor as a business associate to pick up and shred or otherwise destroy the PHI.

In addition, for practical information on how to handle sanitization of PHI throughout the information life cycle, readers may consult NIST SP 800-88. Guidelines for Media Sanitization

NIST Guidelines

Destruction of media is the ultimate form of sanitization. After media is destroyed, it cannot be reused as originally intended. Physical destruction can be accomplished using a variety of methods, including disintegration, incineration, pulverizing, shredding, and melting.

If destruction is decided upon due to the high security categorization of the information or due to environmental factors, any residual medium should be able to withstand a laboratory attack.

Disintegration, incineration, pulverization, and melting: these sanitization methods are designed to completely destroy the media. They are typically carried out at an outsourced metal destruction or incineration facility with the specific capabilities to perform these activities effectively, securely, and safely. End-of-life data destruction machines can also be purchased to destroy the material on site.

Shredding: paper shredders can be used to destroy paper and in some models, flexible media such as diskettes once the media are physically removed from their outer containers. The shred size of the refuse should be small enough that there is reasonable assurance in proportion to the data confidentiality level that the information cannot be reconstructed.

Optical mass storage media, including compact disks (CD, CD-RW, CD-R, CD-ROM), optical disks (DVD), Blue-ray Discs (BDs) and magneto-optic (MO) disks must be destroyed by pulverizing, crosscut shredding or burning. Destruction of media should be conducted only by trained and authorized personnel. Safety, hazmat, and special disposition needs should be identified and addressed prior to conducting any media destruction.

Enforcement and Penalties for Noncompliance

The Department of Health and Human Services, Office for Civil Rights (OCR) is responsible for administering and enforcing the standards and may conduct complaint investigations and compliance reviews.

The OCR will seek the cooperation of covered entities and may provide technical assistance to help them comply voluntarily with the Privacy Rule. Covered entities that fail to comply voluntarily with the standards may be subject to civil money penalties. In addition, certain violations of the Privacy Rule may be subject to criminal prosecution.

Civil Money Penalties

OCR may impose a penalty on a covered entity for a failure to comply with a requirement of the Privacy Rule. Penalties will vary significantly depending on factors such as the date of the violation, whether the covered entity knew or should have known of the failure to comply, or whether the covered entity’s failure to comply was due to willful neglect. Penalties may not exceed a calendar year cap for multiple violations of the same requirement. Criminal Penalties A person who knowingly obtains or discloses individually identifiable health information in violation of the Privacy Rule may face a criminal penalty of up to $50,000 and up to one-year imprisonment. The criminal penalties increase to $100,000 and up to five years imprisonment if the wrongful conduct involves false pretenses, and to $250,000 and up to 10 years imprisonment if the wrongful conduct involves the intent to sell, transfer, or use identifiable health information for commercial advantage, personal gain or malicious harm. The Department of Justice is responsible for criminal prosecutions under the Privacy Rule.

Summary

HIPAA covers a broad area of responsibilities. We are all involved in this as we all have our personal records out of our personal control and in such are subject to having our personal information compromised. To understand HIPAA is to understand the relationship between the importance of our PHI and our health care providers and the realization that somebody could potentially obtain our information if the proper safeguards are not adhered to. HIPAA sets these guidelines to protect everybody.

6 Questions to Find the Right Disintegrator for You

at 11:13 am by SEM

Disintegrators can seem complex and confusing at first glance. These large metal machines break down materials to a tiny particle size and that in itself can make an operator nervous. However, once you know a little bit about these machines you learn they’re not complex at all.

1012-disintegrator
SEM Model 1012 Disintegrator

Disintegrators have been around for a very long time destroying many different types of items; from common paper and plastics to specialized machines capable of destroying electronic components, and currency. These machines can be small office disintegrators or very large systems that need a dedicated room to be set up and run. Disintegrators can destroy a wide variety of different materials, which conventional paper shredders cannot.

Here’s the secret: disintegrators operate like a giant pair of scissors cutting the material over and over again until it is small enough to go through the security screen. These security screens can be easily changed by the user to generate a larger or smaller particle at will, allowing different security mandates to be followed and met. The waste is then evacuated out of the unit and can be put into a bag, dumpster, compactor, or even made in to environmentally friendly briquettes for recycling.

Paper disintegrators come in many shapes and sizes, but there is a formula that will ensure you get the right size unit for your job. SEM calls it the Simple Six.

1. First, you need to figure out your volume of destruction, and add a little to the number to compensate for growth. This can be determined by daily volume or monthly volume. Disintegrators are sized based on the pounds per hour of destruction that you want to achieve, so this volume needs to be translated into pounds.

nsa-listed-paper-shredder

2. Once you have this number, you will need to decide how many hours a day or week you want to operate the machine. For example, if you have 2,400 lbs. per week to destroy, and you want to operate it only two hours a week, you will need a disintegrator that is capable of at least 1,200 lbs. per hour. If you want to run it for two hours a day for two days a week you will need a unit that is capable of 600 lbs. per hour.

3. Now you will need to decide what particle size will meet your needs or requirements. The 3/32” particle that is mandated by the NSA for classified, CUI, and top secret information is the smallest particle, but be aware that the smaller the particle the slower the machine will work because the material has to stay in the destruction chamber longer to get to that particle size.

4. The next decision is: how do you want to collect the material? In a bag, send it outside to a dumpster or compactor, or make it into eco-friendly briquettes?

SEM Green Central Destruction System

5. Where do you want to operate the machine? These are industrial pieces of equipment and would not be a good fit in a typical office environment. You will need to check the disintegrator dimensions to see if you have the room to accommodate the size machine you are looking for.

6. What kind of power is available in your chosen space? Most disintegrators operate on 3-phase power and will support either 460V/208V or 230V/3-ph/60Hz power. Important- this must be verified prior to ordering-a mistake in the power can be costly to fix once at site.

The answer to these simple questions will easily lead you to the right disintegrator for exactly what you want to accomplish. If you still have questions or need additional consultation, start a chat with us here in the help window or fill out a data destruction questionnaire.

Paper Shredder Waste Sizes, What Do the Numbers Mean?

at 10:59 am by SEM

If you are contemplating the purchase of a paper shredder, one of the key choices you must make is the security level or shred size. So how do you make the choice? Here are a couple guidelines that have served us well over the years.

First, use the largest shred size that will meet the security requirement. Models with larger shred sizes are more durable and offer more capacity for less cost.

Second, there is security in volume. If your volume is heavy, you might consider a larger shred size. It is a more difficult task to reconstruct one-thousand pages than it is to reconstruct ten pages. Another helpful tool is the international destruction standard known as DIN 32 757 (Deutsche Industrial Norm). Shredder manufacturers are now listing six levels of shred sizes, but only five are actually part of the DIN Standard. The reason these are important is because they are observed by all of the major shredder manufacturers. The international standards are used in the marketing of this equipment and are now a significant part of the government procurement process. Let’s review these different levels.

Level 1

Security Level 1 and 2 are strip shred requirements. Documents are cut into strips the length of the paper. These are the lowest security levels. Level 1 is a strip shred of ½” or smaller. Level 2 is a strip shred of ¼” or less. Strip shredders have become less popular in recent years as security concerns have increased. We have stopped actively marketing this type of shredder for this reason.


Level 4
Security Levels 3, 4, and 5 are produced by crosscut shredders. These shredders cut in two directions and produce confetti of various sizes. Security Level 3 is considered a medium security level and a fairly large crosscut particle measuring 3/16” X 3” or less. Security Level 4 is a medium-high security particle measuring 3/32” X 5/8” or less. Level 3 is adequate to meet most unclassified government applications. But if you have doubts, move up to Level 4.

Security Level 5 is a high security particle measuring 1/32” X ½” or less. This was the particle size used for classified documents until the US Intelligence Community changed the standard in 2003. If you move to a Level 5 model, you will notice a drastic reduction in capacity. It would be worth your time to take a few minutes to compare the cost and the capacity loss by going to this much smaller shred size.

Although the highest security level is now commonly being called Level 6 by manufacturers, there actually is no Level 6 DIN standard. So technically there is no such thing as a Level 6 shredder. However, if you need to shred classified documents, you are required to select a model listed on the National Security Agency’s Evaluated Products List (EPL). The 1/32” X 7/32” (1mm X 5mm) or smaller particle is the current US standard for classified documents. The latest shredder EPL (as well as other types of destruction equipment) can be found here.

Level 6

If you still have doubts what shred size to choose after reading this, contact SEM for additional information.