Shredders, disintegrators, briquettors, optical media destroyers, HDD/SSD shredders, HDD crushers and degaussers are critical components of your overall information security program. Keeping these systems in good working order is extremely important, and easy to do with proper user training.

Probably the biggest factor in the longevity of any equipment is tied to proper training in the operation, daily maintenance and preventative maintenance. Depending on your equipment and site there are programs that can train your people to operate, maintain and troubleshoot so you avoid problems and keep the equipment up and running well.

Training can be done at your site with your equipment during a scheduled PM call, on a specific scheduled visit to your site, or at a training facility where factory service reps will go over all aspects of operation, daily maintenance, preventative maintenance as well as, tips and tricks to get the most of your systems and avoid the pitfalls. At the beginning of the training there will be a Q & A to help identify the issues of greatest concern to the group. During the training all participants are encouraged to ask questions and will have the opportunity to get “hands on” so they thoroughly understand the material being taught. After the training and a final Q & A each participant will be given a certificate of completion designating which equipment they were trained on. This is a great way for users to add additional value to their skill sets and company capabilities.

The training can be specialized to cover any and all the issues you may be having with your specific equipment, and discuss in detail how to fix and mitigate these in the future.

Some of the things your users will learn from attending training:

Changing knives, clearing and preventing jams, servicing dust filters, proper lubrication, testing belt tension, aligning conveyor belts, swapping out shredder heads-(depending on equipment) among many others.

The goal is maximizing machine availability for the organization and imparting the skills to help users diagnose and recognize potential issues before they become bigger problems.

And investment in a proper training program will pay dividends in equipment up time and save your organization money in the long run.

Click here for more information on SEM’s Preventative Maintenance and Service plans or call 800-225-9293.