Senior Service Technician

February 7, 2024 at 6:22 pm by Amanda Canale

SEM is looking for an enthusiastic Senior Service Technician to join our service team in our Westborough, MA office. The Senior Service Technician is a key member of the service team and must be a confident communicator with a friendly attitude, ensuring each customer enjoys an outstanding experience at every interaction. An ideal candidate will problem solve naturally, enjoy traveling to customer sites, and love having unique challenges to solve for our customers every day. The Senior Service Technician will report to the Service Manager and work with a team of service technicians who travel both domestically and internationally, with the opportunity to lead projects and other junior technicians in-house.

Responsibilities:   

  • Service and maintain light and heavy-duty specialized destruction/industrial equipment.
  • Troubleshoot and repair equipment.
  • Complete installations and integrations of customized destruction solutions.
  • Assemble and erect ductwork and other ancillary items to support installations.
  • Assemble and recondition machines/equipment.
  • Review and perform electrical interconnecting and wiring.
  • Read mechanical and electrical drawings.
  • Communicate verbally and written to customers, both internal and external.
  • Complete service reports and basic computer reports.
  • Complete internal FATs.
  • Deliver solutions for a wide array of problems.
  • Lead in-house and on-site projects.
  • Lead and oversee in-house technicians.
  • Conduct product or process training to peers and/or customers.
  • Involved in leading continuous improvement initiatives.
  • Act as a POC for key customers.
  • Drive corrective actions within the service department.
  • 50% travel, both domestic and international, with flexibility

Qualifications:

  • Electromechanical background with proficient mechanical skills.
  • Electrical experience. Being a licensed electrician is a plus.
  • Service/manufacturing experience, minimum of 5 years preferred.
  • Ability to problem solve at a technical level.
  • Ability to work independently and multi-task with diligence.
  • Current driver’s license and safe driver record.
  • Must be able to pass a rigorous background check.
  • Proficient computer skills and strong basic math skills.
  • Strong communication and interpersonal skills.
  • Must be a US citizen and able to obtain a Security Clearance and Passport.

Benefits:

  • 401(k)
  • 401(k) matching
  • Health insurance
  • Dental and vision insurance
  • Life insurance
  • Employee assistance program
  • Flexible spending program
  • Paid time off

Working at SEM:

Founded in 1967, SEM provides high security data destruction equipment to Federal Government Agencies, the US Military and Intelligence Community as well as commercial clients such as hyperscale data centers and other security-focused organizations. As a small privately-owned company, SEM offers a unique work environment that encourages and rewards innovation, drive, self-awareness, and individual contribution. Each member of our small but mighty team of 60 works hard, wears many hats, has a voice in the company, interacts with all levels of the organization daily, and is never afraid to roll up his or her sleeves. At SEM, our people are unequivocally our most important asset, and their contribution to the company is rewarded with not only a competitive salary, but also a work-life balance second to none and benefits that rival large companies.

Please send your cover letter with salary requirements and resume to hr@semshred.com.

Metal Fabricator II

April 4, 2023 at 8:16 pm by Amanda Canale

Job type: Full-time

Reporting to the Production Supervisor, the Metal Fabricator II supports Production operations through various channels to include operating machinery, conducting quality checks, reading blueprints, assisting in finishing operations, and moving finished product to S&R for final shipment. This role will provide exposure to all areas of the business depending on the demands and needs of the operation. The priority will be to support plant operations to ensure quality products are manufactured and shipped on time. This role requires someone with a keen attention to detail and conduct various tasks in a changing environment.

Essential Duties:

  • Operate CNC Press Brake.
  • Operate CNC Punch Press.
  • Support welding operations.
  • Support machining and other fabricator duties.

Major Responsibilities:   

  • Take all necessary precautions to work safely, follow all safety policies and procedures and wear appropriate PPE.
  • Cross-train on Press Brake and Punch Press machines; operate depending on Production schedule.
  • Complete value-added processes such as drilling, tapping, post-machining, deburring and polishing.
  • Perform preventive maintenance and light repairs on processing equipment.
  • Properly use and read measurement equipment and gauges (calipers, tapes, etc.)
  • Ability to read, analyze, and interpret technical information on blueprints.
  • Strong math skills (Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations)
  • Forklift and pallet jack operation capability to transfer material; Pass certification exam and operate sit down forklift.
  • Ability to fabricate parts out of aluminum, carbon steel & stainless using various machines and equipment.

Required Qualifications:

  • Education: High school or equivalent (Required)
  • Ability to communicate effectively and efficiently in English (written and oral)
  • This position requires computer competency and willingness to operate industrial machinery.
  • Physical ability: pushing, pulling, sit, or stand for long periods of time, manual dexterity, visual acuity and mechanical aptitude.
  • Ability to operate a Press Brake
  • Ability to operate a CNC Punch Press
  • Good mechanical aptitude and skills
  • Must be cooperative, willing to share knowledge, cross-train, take on additional responsibilities, and hold self-accountable.
  • Must work well independently and in a team environment and be results-orientated and be able to adapt quickly to change and work under tight deadlines.
  • Obtain an OSHA-certified forklift training certificate.

Benefits Offered:

  • 401(k)
  • 401(k) matching with 100% company match up to 4% of salary
  • Health insurance
  • Dental insurance
  • Company sponsored life, ST&LT disability
  • Competitive annual salary based on candidate’s experience
  • Employee assistance program
  • Paid time off
  • Flexible spending program
  • Company sponsored life, ST&LT disability
  • Company paid vacation and sick/personal time

Working at SEM:

Founded in 1967, SEM provides high security data destruction equipment to Federal Government Agencies, the US Military and Intelligence Community as well as commercial clients such as hyperscale data centers and other security-focused organizations. As a small privately-owned company, SEM offers a unique work environment that encourages and rewards innovation, drive, self-awareness, and individual contribution. Each member of our small but mighty team of 60 works hard, wears many hats, has a voice in the company, interacts with all levels of the organization daily, and is never afraid to roll up his or her sleeves. At SEM, our people are unequivocally our most important asset, and their contribution to the company is rewarded with not only a competitive salary, but also a work-life balance second to none and benefits that rival large companies.

Please send your cover letter with salary requirements and resume to hr@semshred.com.