In order to insure maximum operational effectiveness, SEM Degaussers should be maintained on an annual basis. Given the complexities of the unit, the best method to maintain the unit is at the factory where special consideration is given to safety and the special measurement tools required to analyze the system.

In addition to the maintenance of the unit, the Service Agreement also includes a recertification test. Using a 5000 oe Hard Disk Drive, SEM will perform this "worst case" test to insure that all devices 5000 Oe and below continue to be degaussed in accordance with the manufacturer’s specifications. The test is performed at the Hard Drive Manufacturing and Development test labs of Fujitsu / Toshiba using highly sensitive, sophisticated measurement instruments designed specifically to measure data on hard disks.

How the program works:

• SEM ships customized degausser crate to customer's dock.
• Customer packs degausser in crate, then contacts SEM who arranges for pick-up and shipment to SEM facility.
• SEM performs complete overhaul of the unit, replacing any part that is covered under warranty.  If a part is required that is NOT covered under warranty, SEM will contact the customer to discuss repair options.
• After the unit is serviced, SEM will conduct a recertification test with a 5,000 Oe hdd.
• Upon completion of recertification test, the degausser is returned to customer's dock.  A maintenance report is included.
• Recertification test results are sent via email. 

Maintenance Program Statement of Work

1. Check access door for proper operation.
2. Check rotate gate to ensure it is securely in place and rotates smoothly.
3. Check slide assembly for proper operation.
4. Clean foreign matter and/or dirt from slide assembly and device tray.
5. Check rotation of device to make certain tray moves freely and functions properly.
6. Inspect rotation springs for damage and/or deformation.
7. Inspect top and bottom plate of slide assembly for damage and/or loose screws.
8. Verify HDD attachment is not damaged and clean of debris and dirt.
9. Grease/lubricate sides of rotate gate.
10. Grease/lubricate rotation unit in both start and finish positions.
11. Grease/lubricate all slide rails.